Inbound Numbers

Inbound number setup known as Direct Inbound Dialing (DID) allows public numbers to be assigned to individual users. This means that a user is directly reachable without first calling the company operator that then transfers the call to a local extension. DID numbers are assigned to a communications gateway connected by a trunk to the public switched telephone network (PSTN) and the VoIP network. The gateway routes and translates calls between the two networks for the VoIP user. Calls originating in the VoIP network will appear to users on the PSTN as originating from one of the assigned DID numbers.

Direct Inbound Dialing Benefits

  • Free's up company operators time.
  • Customers have a direct line to department they require.
  • If you require somebody to call you back they can have your number.
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    VoIP

    Our VOIP phones can be plugged directly into any broadband connection for immediate use. They also have all the features you come to expect from an in-house digital phone sytem at a fraction of the cost of normal landline phones.

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